Analysis of the Relationship Between the Quality of Civil Servants' Human Resources and the Performance of the Kotamobagu City Government

  • Meldy Christthe Umboh Student of Management Masters Study Program, Postgraduate Faculty of Economics,Sam Ratulangi University, Manado
  • Bernhard Tewal Postgraduate Faculty of Economics, Sam Ratulangi University, Manado
  • Magdalena Wullur Postgraduate Faculty of Economics, Sam Ratulangi University, Manado
DOI: https://doi.org/10.47494/cajitmf.v2i10.152
Keywords: Human Resources Quality, Government Performance

Abstract

Public service is an activity or series of activities in the context of fulfilling service needs in accordance with the laws and regulations for every citizen for goods, services, and/or administrative services provided by public service providers. Public service implementers are officials, employees, officers, and everyone who works within the organizing organization in charge of carrying out an action or series of public service actions. Human resources of civil servants in the organization are the most important factors in realizing the achievement of quality, fast and easy public services. To produce good organizational performance, organizations need to have quality human resources with the right quantity. This study aims to determine the relationship between the quality of civil servant human resources and the performance of the Kotamobagu City government. This research is categorized as a quantitative research using a questionnaire. The results showed that there was a relationship between the quality of civil servants' human resources and the performance of the Kotamobagu City Government.

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Published
2021-10-20
How to Cite
Umboh, M. C., Tewal, B., & Wullur, M. (2021). Analysis of the Relationship Between the Quality of Civil Servants’ Human Resources and the Performance of the Kotamobagu City Government. Central Asian Journal of Innovations on Tourism Management and Finance, 2(10), 22-32. https://doi.org/10.47494/cajitmf.v2i10.152
Issue
Vol 2 No 10 (2021): October 2021
Section
Articles

Copyright (c) 2021 Meldy Christthe Umboh, Bernhard Tewal, Magdalena Wullur

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