Promoting Intergroup Behaviour in the Tourism Industry through Pay Dispersion: A Conceptual Model
Abstract
This paper centred on the relationship between pay dispersion and inter-group behaviour in the Tourism Industry. Concerns of the imperatives of policies related to pay dispersion (especially in terms of reinforcing preferred behaviour and thus encouraging expertise and productivity) and their impact on group perceptions and the nature of the relationship between groups were discussed. Interest also bordered on the implications of intergroup behaviour for the well-being and systemic health of the organization. Effort was also made, using the organizational justice theory, to distinguish between perceptions of justice or injustice, and the manifestations (when experiences are shared and become crystallized as realities to all parties involved) of such within the organization as well. Drawing on the review advanced, it is affirmed that more actions need to be channelled towards workers participation and inclusivity. This is necessary for clarifying managements’ sincerity and enhancing the transparency of its decisions.
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