Change Management and the Productivity of Pharmaceutical Companies in South-Eastern, Nigeria
Abstract
The study examined the effect of change management on the productivity of pharmaceutical firms in South-Eastern, Nigeria. The study used a descriptive survey research design. The study was undertaken in Enugu, the capital of Enugu State. The population of the study comprised a total number of two hundred employees across various functional units of the pharmaceutical company. The sample for the study was calculated using the Taro Yamane formula for the finite population as one hundred and ninety-six. The study used a simple random sampling technique to select the respondents for the study. The study was based on primary data collected using a structured questionnaire. The questionnaire was pilot tested on a sample of 20 respondents. The reliability of the instrument was determined using Cronbach's Alpha. The questionnaire was validated by experts in the field of management and administration. The data were analysed using descriptive and inferential statistics. Pearson Correlation Coefficient was used to analyse the research questions; and, simple linear regression and Chi-Square to test the hypotheses. The results showed that technological and leadership change had a significant effect on productivity; secondly, leadership change also has a significant effect on employee performance. Based on the findings, the study recommends that managers embrace technological change as a strategic response to productivity and competition in the modern business environment. Leaders should initiate change drivers that focus on productivity and also motivate employees to boost employee performance. The importance of appropriate communication during a change management programme was also re-emphasised. Lastly, managers should anticipate resistance from change initiatives; and, approaches for tackling such in order to reinforce and institutionalise change.
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