Ways to Improve the Efficiency of the Public Service System in a Market Economy
Keywords:
Market economy, population, household services, efficiency, ways, system, recommendations
Abstract
This article is devoted to the study of ways to improve the efficiency of the public service system in a market economy. The article presents the indicated ways to improve the efficiency of household services and provides recommendations, advice and analysis on them. This article is intended for teachers, researchers, specialists in the field of market economy and other interested parties.
References
1. Fitzsimmons, J. A., & Fitzsimmons, M. J. (2014). Service Management: Operations, Strategy, Information Technology. McGraw-Hill Education.
2. Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2018). Services Marketing: Integrating Customer Focus Across the Firm. McGraw-Hill Education.
3. Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12-40.
4. Lovelock, C., & Patterson, P. (2015). Services Marketing. Pearson Australia.
5. Grönroos, C. (2007). Service Management and Marketing: Customer Management in Service Competition. John Wiley & Sons.
6. Kotler, P., Keller, K. L., Ang, S. H., Leong, S. M., & Tan, C. T. (2017). Marketing Management: An Asian Perspective. Pearson Education South Asia.
7. Berry, L. L., Carbone, L. P., & Haeckel, S. H. (2002). Managing the total customer experience. MIT Sloan Management Review, 43(3), 85-89.
2. Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2018). Services Marketing: Integrating Customer Focus Across the Firm. McGraw-Hill Education.
3. Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12-40.
4. Lovelock, C., & Patterson, P. (2015). Services Marketing. Pearson Australia.
5. Grönroos, C. (2007). Service Management and Marketing: Customer Management in Service Competition. John Wiley & Sons.
6. Kotler, P., Keller, K. L., Ang, S. H., Leong, S. M., & Tan, C. T. (2017). Marketing Management: An Asian Perspective. Pearson Education South Asia.
7. Berry, L. L., Carbone, L. P., & Haeckel, S. H. (2002). Managing the total customer experience. MIT Sloan Management Review, 43(3), 85-89.
Published
2023-06-14
How to Cite
Faxriddinovich, U. F., & Xasanovich , N. lsmoil. (2023). Ways to Improve the Efficiency of the Public Service System in a Market Economy. Central Asian Journal of Innovations on Tourism Management and Finance, 4(6), 72-74. https://doi.org/10.51699/cajitmf.v4i6.517
Section
Articles
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