Internalization of Knowledge Management in the Compilation of Integrated Social Welfare Data (Dtks) in Tambrauw District

  • Ismail Sadukh Program Magister Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Sam Ratulangi, Indonesia
  • Victor P.K Lengkong Program Magister Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Sam Ratulangi, Indonesia
  • Djurwati Soepeno Program Magister Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Sam Ratulangi, Indonesia
Keywords: Internalization, Knowledge Management, DTKS

Abstract

Knowledge managementplays an important role in the business processes of government organizations to achieve effectiveness and efficiency, improve performance and achieve organizational goals. This study aims to describe the understanding of the Tambrauw District Social Service apparatus regarding the internalization of knowledge management in the preparation of DTKS, describe the important factors of knowledge management, obstacles and challenges in implementing knowledge management internalization. The research method used is descriptive qualitative with a phenomenological approach. The findings of the research results are knowledge management practices in the preparation of DTKS, namely through training, socialization, knowledge transfer, knowledge sharing, collecting and reusing structured knowledge, sharing experiences from other organizations (lesson learned), identifying sources and expert networks, compiling, using and disseminating knowledge from internal and external sources. The important knowledge management factors encountered were human factors, leadership, technology and organizational learning.Obstacles and challenges faced by the Social Service are the limited human resources of the apparatus, as well as the lack of supporting facilities and infrastructure. Another finding in the study related to the implementation of the SECI knowledge management model is that the processes of socialization, externalization and combination have gone well, while the internalization of knowledge management has not run optimally because there are still obstacles and challenges

References

1. Abdussamad, Z. (2021). Qualitative Research Methods (P. Rapanna (ed.); 1st ed., Issue 8). think Media Press.
2. Afnan, E., & Silvianita, et all. (2018). The Influence of Knowledge Management Process on Employee Performance (Study at Big Data Division of PT Telkom Indonesia). E-Proceedings of Management, 5(3), 3888–3894.
3. Bagiyono. (2018). Case Study: Application of Nuclear Knowledge Management in BATAN. Proceedings of the National Seminar on Human Resources for Nuclear Technology Yogyakarta, 20 August 2018., 105–112.
4. Bereiter, C. (2002). Design research for sustainable innovation. Cognitive Studies, Bulletin of the Japanese Cognitive …, 9(3), 321–327.
5. Boatca, M. – E., Draghici, A., & Carutasu, N. (2018). A Knowledge Management Approach for Ergonomics Implementation within Organizations. Procedia - Social and Behavioral Sciences, 238, 199–206.
6. BPS Tambrauw Regency. (2022). Tambrauw Regency in Figures 2022. Catalog : 112001.9109.
7. BPS Province of West Papua. (2023). West Papua Province in Figures 2023. ISSN: 2089-1563, 541.
8. Busro, M. (2020). Human Resource Management Theories. In Revised Edition Jakarta: Bumi Aksara.
9. Darudiato, S., & Suryadi, L. (2013). Knowledge Management: An Overview of Empowerment in Typical Companies. ComTech: Computer, Mathematics and Engineering Applications, 4(2), 1079.
10. Falah, A., & Parestya, A. (2017). The Effect of Knowledge Management on Employee Performance and Company Performance. Journal of Business Administration (JAB), 50(4), 192–198.
11. Please, YES (2016). Application of Knowledge Management at the Pekanbaru City Regional Development Planning Agency (Bappeda). JOM FISIP, 3(2).
12. Hertati, D. (2019). Human Resource Management. In Mitra Sumber Rejeki (1st ed.). Jakarta
13. Hornsby, A. (2013). Oxford Advanced Learner's Dictionary, 8th edition. 15(2), 1–23.
14. Hutagalung, D., Novitasari, D., Silitonga, N., Asbari, M., & Supiana, N. (2021). Building Organizational Innovation: Between Transformational Leadership and Knowledge Management Processes. Educative : Journal of Educational Sciences, 3(6), 4568–4583.
15. Kazuo Ichijo, IN (2007). Knowledge Creation and Management: New Challenges for Managers. In IN Kazuo Ichijo (Ed.), ISRN Obstetrics and Gynecology (Vol. 2011). OXFORD UNIVERSITY PRESS.
16. Social ministry of the republic Indonesia. (2020). Integrated Data on Social Welfare of the Ministry of Social Affairs. 1.
17. Laihonen, H., & Mäntylä, S. (2018). Strategic knowledge management and evolving local government. Journal of Knowledge Management, 22(1), 219–234.
18. Mitrović, Z., Obradovic, V., & Suknovic, M. (2018). Knowledge management in the public sector - the case of Serbian local government. Serbian Journal of Management, 13(2),
19. Muluk, K. (2008). Knowledge Management: The Key to Success in Local Government Innovation. 44–45.
20. Nakayama, M., Hustad, E., & Sutcliffe, N. (2021). Agility and system documentation in large-scale enterprise system projects: A knowledge management perspective. Procedia Computer Science, 181(1877), 386–393.
21. Nassaji, H. (2015). Qualitative and descriptive research: Data types versus data analysis. Language Teaching Research, 19(2), 129–132.
22. Nurmandi, A. (2010). Knowledge Management Process for Licensing Service Innovation in the City of Yogyakarta. Journal of Government and Politics, 1(1), 1–28.
23. Olubunmi, F. (2015). Knowledge Management As an Important Tool in Organizational Management : a Review of. Library Philosophy and Practice, 4(10), 1–23.
24. Praharsi, Y. (2016). Knowledge management and its implementation in organizations and individuals. Maranatha Journal of Management, 16(1), 77–90.
25. Priyono. (2010). Human Resource Management. In T. Chandra (Ed.), Zifatama (2nd ed.). Zifatama Publisher.
26. Probosari, N., & Siswanti, Y. (2017). Knowledge Management: Concept Approach and Research Application. Angewandte Chemie International Edition, 6(11), 951–952., 5–24.
27. Pujadi, T., & Tumar, T. (2016). Knowledge Management in Government Agencies. ETHOS (Journal of Research and Service), 57.
28. Puryantini, N., Arfati, R., & Tjahjadi, B. (2017). The Influence of Knowledge Management on Innovation Mediated Organizational Performance in Government Research Organizations. Indonesian Periodic Accounting and Finance, 2(2), 21–38.
29. Language Center. Dictionary. (2008). Indonesia Dictionary. In D. Sugono (Ed.), Language Center of the Ministry of National Education (1st ed., Vol. 1, Issue 1). Language Center.
30. Rasyid, MK, Rahayu, A., & Wibowo, LA (2021). Implementation of Knowledge Management Strategies to Improve the Performance of Educational Institutions in Facing the Industrial Revolution 4.0. Journal of Business and Management, 8(1), 75–81.
31. Rhoni Rodin. (2013). Application of Knowledge Management in the Library (Case Study at the STAIN Curup Library). Khizanah Al-Hikmah: Journal of Library Science, Information and Archives, 1(1), 35–46.
32. Sadat, A. (2021). Knowledge Management To Improve Local Government Services. International Journal of Science. Technology & Management, 2(3).
33. Setiyowati, H. (2021). Application of Knowledge Management at PT Citra Abadi Sejati. Scientific Journal of Management and Entrepreneurship, 1, 189–199.
34. Singh, R. (2012). Knowledge Management: A Scientific Approach. September.
35. Sudargini, Y. (2020). The Role of Knowledge Management to Improve Performance During the Covid 19 Pandemic: Qualitative Study of High School Teachers in Pati Regency. Journal of Industrial Engineering & Management Research, 2(5), 1–12.
36. Sugiyono & Setiyawami. (2022). Human Resources Research Methods (Quantitative, Qualitative and Case Studies) (A. Nuryanto (ed.); 1st ed., Issue 2022). Alphabet.
37. Widiyanti, HH, & Oktavianor, T. (2022). Analysis of Achievements and Obstacles in the Implementation of SECI Knowledge Management at the Creative and Smart House Foundation, Banjarmasin City. Journal of Business and Development, 11(1),
38. Wiig, KM (2002). Knowledge management in public administration. Journal of Knowledge Management, 6(3), 224–239.
39. Winarto, WWA (2020). The Effect of Knowledge Management on Improving Umkm Performance with Competence as a Moderating Variable. Business Management Analysis Journal (BMAJ), 3(2), 141–157.
40. Zouari, MBC, & Dakhli, SBD (2018). A multi-faceted analysis of knowledge management systems. Procedia Computer Science, 138, 646–654.
41. Yapanto, L. M., Diah, A. M., Kankaew, K., Dewi, A. K., Dextre-Martinez, W. R., Kurniullah, A. Z., & Villanueva-Benites, L. A. (2021). The effect of crm on employee performance in banking industry. Uncertain Supply Chain Management, 9(2), 295–306. https://doi.org/10.5267/j.uscm.2021.3.003
Published
2023-07-26
How to Cite
Ismail Sadukh, Victor P.K Lengkong, & Djurwati Soepeno. (2023). Internalization of Knowledge Management in the Compilation of Integrated Social Welfare Data (Dtks) in Tambrauw District. Central Asian Journal of Innovations on Tourism Management and Finance, 4(7), 222-235. Retrieved from https://cajitmf.centralasianstudies.org/index.php/CAJITMF/article/view/570
Issue
Vol 4 No 7 (2023): July 2023
Section
Articles

In submitting the manuscript to the Central Asian Journal of Innovations on Tourism Management and Finance, the authors certify that:

  • They are authorized by their co-authors to enter into these arrangements.
  • The work described has not been formally published before, except in the form of an abstract or as part of a published lecture, review, thesis, or overlay journal.
  • That it is not under consideration for publication elsewhere,
  • The publication has been approved by the author(s) and by responsible authorities – tacitly or explicitly – of the institutes where the work has been carried out.
  • They secure the right to reproduce any material that has already been published or copyrighted elsewhere.
  • They agree to the following license and copyright agreement.

License and Copyright Agreement

Authors who publish with Central Asian Journal of Innovations on Tourism Management and Finance agree to the following terms:

  1. Authors retain copyright and grant the Central Asian Journal of Innovations on Tourism Management and Finance right of first publication with the work simultaneously licensed under Creative Commons Attribution License (CC BY 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
  2. Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the Central Asian Journal of Innovations on Tourism Management and Finance published version of the work (e.g., post it to an institutional repository or edit it in a book), with an acknowledgment of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.