Impact of Internet Banking on the Efficiency of Traditional Banks
Keywords:
Bank customers, efficiency, results, E-Banking, benefits of online banking
Abstract
Banks that were formerly considered "remote" have become "local" in recent years as a result of technological advancements and the proliferation of communication channels. The management of monetary transactions has been facilitated by the emergence of computerised banking systems. The retail banking sector has benefited from the prevalence and evolution of the internet, which has provided new perspectives and possibilities. E-banking, which is conducted online, is another service that many retail banks now provide. In terms of e-banking, the ramifications for banks' productivity are viewed as crucial. Customers save both time and money by avoiding a trip to the bank itself. Which is why it has a good reputation for customer service. In an effort to gain and keep consumers, financial institutions have invested significant time, effort, and resources into providing convenient online banking services. ATMs, online exchanges, and online shops are all examples of important types of e-banks that allow customers to deposit funds without the intervention of a bank worker. They discuss how clients' literacy levels are affected when bank services are readily available. Examining the impact of internet banking perks on customer loyalty, including the reasons why some people choose to utilise e-banking systems while others do not. As shown by the findings, e-banking has increased the benefits that banks can reap; it has enabled financial institutions to cover their expenses and reap rewards in a shorter amount of time. It is not considered as a serious challenge to organise their products and services due to the lack of consumer understanding. For banks, attracting and retaining customers is the primary goal of offering online banking services. The shift to online banking channels has boosted banks' ability to compete.
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84. Roman, A., Rad, D., Egerau, A., Dixon, D., Dughi, T., Kelemen, G., ... & Rad, G. (2020). Physical Self-Schema Acceptance and Perceived Severity of Online Aggressiveness in Cyberbullying Incidents. Journal of Interdisciplinary Studies in Education, 9(1), 100-116.
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86. Rad, D., Dughi, T., & Demeter, E. (2019). The Dynamics of the Relationship between Humor and Benevolence as Values. Revista romaneasca pentru educatie multidimensionala-Journal for Multidimensional Education, 11(3), 201-212.
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89. Rad, D., Rad, G., Maier, R., Demeter, E., Dicu, A., Popa, M., ... & Mărineanu, V. D. (2022). A Fuzzy logic modelling approach on psychological data. Journal of Intelligent & Fuzzy Systems, (Preprint), 1-11.
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103. Christabel G, J. A., Rajest, S. S., & Regin, R. (2022). The Effect of Corporate Social Responsibility on Organizational Effectiveness. Central Asian Journal of Literature, Philosophy and Culture, 3(11), 1-19.
104. Eliwa, M. M. The effect of some different types of learning within training programs in terms of self-determination theory of motivation on developing self-Academic identity and academic buoyancy and decreasing of mind wandering among university students in Egypt. Journal of Education -Sohag University, 92(92), 1–29, 2021.
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113. K.B. Adanov, S. Suman Rajest, Mustagaliyeva Gulnara, Khairzhanova Akhmaral (2019), “A Short View on the Backdrop of American’s Literature”. Journal of Advanced Research in Dynamical and Control Systems, Vol. 11, No. 12, pp. 182-192.
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119. M. Raja and G. G. L. Priya, “An analysis of Virtual Reality usage through a descriptive research analysis on school students’ experiences: A study from India,” Int. j. early child. spec. educ., vol. 13, no. 2, pp. 990–1005, 2021.
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136. R, S., Regin, R., Rajest, S. S., T, S. and G, J. A. C. (2022) “Rail Project’s Needed Project Management Approaches, Strategies, Methodologies, and Processes”, International Journal on Economics, Finance and Sustainable Development, 4(10), pp. 109-126.
137. R. Steffi, G. Jerusha Angelene Christabel, T. Shynu, S. Suman Rajest, R. Regin (2022), “ A Method for the Administration of the Work Performed by Employees”, Journal of Advanced Research in Dynamical and Control Systems, Vol.14, no.1, pp. 7-23.
138. Rajest, D. S. S., & G, J. A. C. (2022). A Brief on Past and Present a Tug of War in the Select Works of Kurt Vonnegut. Central Asian Journal of Literature, Philosophy And Culture, 3(4), 59-79.
139. Rajest, D. S. S., G, J. A. C., & Galiya, D. S. (2022). Modern Spinsters in the Family and Kinship in the 21st Century. Central Asian Journal of Social Sciences and History, 3(8), 37-55. Retrieved from https://cajssh.centralasianstudies.org/index.php/CAJSSH/article/view/413
140. Rajest, S. S., & G, J. A. C. (2022). Location, Cost, and Education Quality Affect Parents’ School Choice. Central Asian Journal of Arts and Design, 3(10), 38-52.
141. Ravi Kumar Gupta, “A Study on Occupational Health Hazards among Construction Workers in India”, International Journal of Enterprise Network Management. Vol. 12, No. 4, pp. 325-339, 2021.
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144. Regin, R., Rajest , S. S., T , S., G, J. A. C., & R , S. (2022). An Organization’s Strategy that is Backed by the Values and Visions of its Employees’ Families. Central Asian Journal of Innovations on Tourism Management and Finance, 3(9), 81-96.
145. Regin, R., Rajest, S. S., T, S., Christabel G, J. A. and R, S. (2022) “The Influence that the Advertising of Pharmaceuticals has on the Economy”, Central Asian Journal Of Social Sciences And History, 3(10), pp. 1-18.
146. Regin, R., Rajest, S. S., T, S., G, J. A. C., & R, S. (2022). Pharmaceutical Supply Chain Challenges and Inventory Management. Central Asian Journal of Innovations on Tourism Management and Finance, 3(10), 143-159.
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148. S. Suman Rajest; Anbarasi, “The Postwar Novel as Postmodern: Billy Pilgrim’s Imagination and the Critical Tendency towards Teleology, Slaughterhouse – Five”, International Journal of Advance Research, Ideas and Innovations in Technology, Volume 3, Issue 4, pp.37-41 (2017).
149. Suman Rajest S, P. Suresh, “21st Century Learners’ Student-Centered Learning Various Stages” in International Conference, Age and Content in Journey of Language by VISTAS (Tamil Department), Volume: I, Issue I, April 2018, Page No.: 474-492. (International Conference Paper)
150. Suman Rajest S, P. Suresh, “American Postmodern Novelist Thomas Pynchon’s The Crying of Lot 49: Structure and Absurd Realism” in Proceedings of the IOSRD, 73rd International Conference on Future Trends in Engineering and Business, Volume: 73, May 2018, Page No.: 32-41.
151. Suman Rajest S, P. Suresh, “An Analysis of Chetan Bhagat’s Revolution -2020: Love, Ambition, Corruption” in International Journal of English Language, Literature in Humanities, Volume: V, Issue IX, September 2017, Page No.: 52-62.
152. Suman Rajest S, P. Suresh, “Confrontation on Modernism or Postmodernism Changes after the World War” in New Academia: An International Journal of English Language, Literature and Literary Theory, Volume: VII, Special Issue I, January 2018, Page No.: 50-76.
153. Suman Rajest S, P. Suresh, “Galapagos: Is Human Accomplishment Worthwhile” in Online International Interdisciplinary Research Journal (OIIRJ), Volume: VII, Special Issue II, September 2017, Page No.: 307-314.
154. Suman Rajest S, P. Suresh, “Impact of 21st century’s different heads of learning skills for students and teachers” in International Journal of Multidisciplinary Research and Development, Volume: V, Issue IV, April 2018, Page No.: 170-178.
155. Suman Rajest S, P. Suresh, “Necessary Heads Which are Used for Writing a Scholarly Journal” in New Man International Journal of Multidisciplinary Studies, Volume: V, Issue III, March 2018, Page No.: 5-21.
156. Suman Rajest S, P. Suresh, “The “Four Cs” Education For 21st Century’s Learners” in Research Guru Online Journal of Multidisciplinary Subjects, Volume: XII, Issue I, June 2018, Page No.: 888-900.
157. Suman Rajest S, P. Suresh, “The Post-War Novel as Catch-22: The Chronology and Ex-P.F.C Winter Green” in International Journal of Research Culture Society, Volume: II, Special Issue II, February 2018, Page No.: 64-68.
158. Suman Rajest S, P. Suresh, “The white Tiger by Aravind Adiga: Depiction of Fermentation in Society” in International Journal of Information Movement, Volume: II, Special Issue VI, October 2017, Page No.: 189-194.
159. T. A. Al-maaitah, T. Majah, M. Alsoud, and D. A. Al-maaitah, “The Impact of COVID 19 on the Electronic Commerce Users Behavior,” J. Contemp. Issues Bus. Gov., vol. 27, no. 1, pp. 784–793, 2021.
Published
2022-11-16
How to Cite
Regin, R., Rajest, S. S., T, S., & R, S. (2022). Impact of Internet Banking on the Efficiency of Traditional Banks. Central Asian Journal of Innovations on Tourism Management and Finance, 3(11), 85-102. https://doi.org/10.17605/cajitmf.v3i11.362
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