Existing Problems in The Certification of Tourism Services in Uzbekistan
Abstract
This paper investigates both present issues and possible remedies affecting Uzbekistan's tourism service certification framework. The tourism sector of Uzbekistan continues to grow but achieving international service quality standards across the region remains a major challenge. Many gaps exist in how certification standards should be standardized and workforce training should be implemented while ensuring frameworks connect to international certification networks. This research analyzes tourism service certification systems in Uzbekistan through a combination of PEST analysis along with literature review results together with survey data collected from expert respondents. Evidence presents three major issues involving ambiguous certification guidelines together with inadequate staff training and insufficient global accreditation systems. Quality benchmarks become unattainable for most tourism service providers because of inadequate regulatory standards in addition to insufficient knowledge about international standards. International market positions face restrains because of this situation. The research advocates for four specific measures to enhance Uzbekistan's tourism sector which combine internationally standard criteria development with public sector training initiatives and enhanced collaboration between private enterprises and national tourism agencies linked to global certification schemes. This research proves the importance of adopting systematic changes to enhance service quality and establish customer trust so Uzbekistan can achieve better international market positioning. Growth of certification framework is key for sustainable tourism development and global fame.
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